Free delivery on orders of ₹499 or moreHelp: +91 63965 76830 · Monday to Saturday, 10 am to 6 pm
AccountCart

Unreasonable Hospitality

by Will Guidara

Paperback · English · ISBN 9781529146820

₹649MRP ₹99935% offincl. all taxes

In stock

  1. Order today
  2. Dispatched in 1 to 2 working days
  3. Delivered usually 3 to 7 working days later
1

1
  • Sold by Vatsa Enterprises, Agra, selling books online since 2020
  • Cash on delivery on eligible orders
  • Damaged or wrong item? Replacement or refund within 7 days. Returns
  • Secure checkout
  • Delivery within India only. Outside India? Request a bulk export quote
  • Questions? Call +91 63965 76830

Details

Author
Will Guidara
Publisher
Ebury Edge
Language
English
Category
Self-help & Business
ISBN
9781529146820
Format
Paperback
Pages
288

About this book

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect is Will Guidara's account of how he helped turn Eleven Madison Park in New York into the World's Best Restaurant in 2017. He explains how going beyond good service, by surprising guests with personal, thoughtful gestures, built lasting loyalty, and how the same care for staff built a winning team. Full of stories and practical lessons on service, leadership and culture, it is read by people in hospitality, retail, customer service and every kind of business.

Shipping & returns

Dispatch
In 1 to 2 working days. Sundays and public holidays are not working days.
Delivery
Across India, usually 3 to 7 working days after dispatch. Any delivery charge is shown in your cart.
Payment
Cash on delivery on eligible orders, shown at checkout.
Returns
Damaged, defective or wrong item: tell us within 7 days of delivery for a replacement or refund.

Shipping policy · Returns and refunds